Cybercrimes Inflict Financial and Emotional Harm; CJI Surya Kant Flags Access-to-Justice Risks

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Surya Kant on Friday emphasised that cybercrimes cannot be viewed merely as technological concerns, stating that they directly impede access to justice by exploiting citizens’ digital vulnerabilities.

Delivering the keynote address at the inaugural session of a three-day national conference on cyber safety organised by the Rajasthan State Legal Services Authority at the Rajasthan International Centre, Jaipur, the Chief Justice highlighted the broader implications of cyber fraud.

Technological Vulnerability as a Barrier

The Chief Justice observed that the digital era has introduced a new category of exclusion. He stated that technological vulnerability must be recognised as a form of disability that restricts access to justice.

He pointed out that individuals who struggle to navigate digital platforms or identify fraudulent communications often find themselves unable to seek effective legal remedies.

Harm Extends Beyond Financial Loss

Referring to impersonation scams, the Chief Justice noted that the consequences of cyber fraud are not limited to financial loss. He stated that such incidents also cause emotional distress and erode social and institutional confidence, particularly among vulnerable sections such as elderly citizens.

Constitutional Perspective Under Article 39A

Invoking Article 39A of the Constitution, the Chief Justice stressed the obligation to ensure that justice is not denied due to economic or other disabilities.

He stated that in the digital age, technological limitations must be treated as a comparable barrier, requiring systemic recognition and response.

Ground-Level Exclusion

Highlighting practical challenges, the Chief Justice observed that citizens unfamiliar with digital systems often face difficulties in accessing grievance redressal mechanisms. He noted that inability to navigate reporting portals or distinguish genuine communications from fraudulent ones effectively excludes such individuals from the justice system.

Rising Cybercrime Data

Citing data from the National Crime Records Bureau (NCRB), the Chief Justice stated that India recorded 86,420 cybercrime cases, marking a 31% increase over 2022. He added that nearly 65.9 lakh cyber fraud complaints have been registered over the past five years, with estimated losses amounting to ₹55,659 crore.

AI, Ethics and Institutional Trust

Addressing the implications of emerging technologies, the Chief Justice called for ethical safeguards and institutional vigilance. He warned that the proliferation of manipulated content, including deepfakes and fabricated communications, poses a threat not only to individuals but also to public trust in institutions.

He observed that the growing spread of such content risks undermining confidence in the justice delivery system itself.


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